Kent Ace Plus Neo review: a solid RO underneath, sold on alkaline and copper health claims
Kent Ace Plus Neo at about ₹17,000: RO+UF+inline UV, TDS control, alkaline and copper stages and an 8 L tank. We weigh the claims, the warranty and owner reports.
- Research-based review: we have not tested this unit hands-on
Where to buy
- Flipkart ₹16,999Check price
- Official store ₹17,499Check price
MRP ₹25,000
Prices checked 12 Nov 2026. Prices change often. Plain retailer links — we earn no commission when you buy.
Disclosure: Research-based review: we have not tested this unit. Specs and prices come from Kent’s product pages and the Flipkart listing (checked 12 November 2026); owner feedback comes from Flipkart reviews. The score is provisional until we test it ourselves.
The verdict
The Kent Ace Plus Neo is a capable RO+UF+UV purifier with TDS control and an 8 L tank, but most of its roughly ₹17,000 price pays for alkaline and copper stages sold with unsupported health claims. The standard version has a 1-year warranty; Kent’s 2-year version costs ₹21,499 on its own store.
Best for
- Buyers who want Kent’s RO with TDS control and in-tank UV and like the look of this cabinet
- Homes that prefer a model that can stand on a counter as well as hang on a wall
Skip it if
- You are buying it for the “reduces acidity, boosts immunity” claims
- You want longer cover without paying a large premium
What we like
- RO, UF, inline UV and TDS control, plus a UV LED in the 8 L tank
- Kent rates it at 20 L/hr, with wall or table-top mounting
- ₹16,999 on Flipkart, ₹500 below kent.co.in, when we checked
- A 2-year comprehensive warranty version exists (sold as “Ace Plus Neo 2Y”)
What we don’t
- Kent says the alkaline stage gives pH 8 to 9.5 water that “reduces acidity” and “boosts your immunity”; it offers no evidence for those health claims
- Standard version has a 1-year warranty, and Flipkart’s terms exclude the plastic or glass body
- Kent’s 2-year version is ₹4,000 more on kent.co.in
- Flipkart’s 85,714 ratings are pooled across the Kent Ace family; the top negative reviews describe early failures and chargeable parts
- No published input TDS limit, recovery figure or filter prices
Score breakdown
- Purification and water quality
- 7.5
- Alkaline and copper extras
- 4.0
- Warranty and running costs
- 5.5
- Value
- 6.0
In this review
How we researched this
We have not used this purifier. We read Kent’s product page, Kent’s page for the 2-year warranty version, the Flipkart listing and its owner reviews on 12 November 2026. We could confirm the purification stack, tank, flow rate, power, warranty options and prices. Kent does not publish an input TDS limit, recovery figure or filter prices, and we have not measured pH, TDS or reject water.
What you get
Kent lists RO, UF and inline UV with a TDS controller, alkaline and copper stages, and a UV LED inside the 8-litre tank. It is rated at 20 L/hr and 60 W, weighs 9.6 kg and can be wall-mounted or placed on a counter. Underneath the marketing, that is the same core RO recipe Kent uses on cheaper models, with two extra stages and a newer cabinet.
The alkaline and copper claims
Kent says the purifier delivers “mineral-rich, alkaline drinking water with pH levels from 8-9.5 that regulates body’s pH levels, reduces acidity, fortifies your health, and boosts your immunity”, and adds “the goodness of active copper”. The product page cites no evidence for any of these health effects. We don’t count them as benefits. If you like the taste of slightly alkaline water, that is a fine reason to buy it, but it is not a reason to pay more.
Warranty: compare the two versions
The standard Ace Plus Neo has a 1-year warranty. Flipkart’s terms cover manufacturing defects and exclude the plastic or glass body. Kent separately sells an “Ace Plus Neo 2Y” with a 2-year comprehensive warranty for ₹21,499 on its own store, ₹4,000 more. While browsing Flipkart we also saw a separate “KENT ACE Plus Neo Zero Service Cost For 2 Years” listing shown at ₹17,499; we did not open it to check its terms, so confirm them before relying on it.
What owners report
Flipkart shows 4.4 stars from 85,714 ratings, with 5,066 one-star (about 6%). That pool covers the wider Kent Ace family, including older white RO+UV+UF units, so it is not specific to the Neo. The most-cited negative reviews describe a purifier that failed within seven months with parts then charged, an RO that went faulty after two days, a motor that would not start within a week, and three service calls in six months. We cannot tell how many of these apply to this exact model.
Should you buy it?
As an RO purifier, the Ace Plus Neo looks competent on paper. As a value purchase, it is weak unless you specifically want the cabinet or the alkaline taste: most of the premium over Kent’s simpler RO models pays for extras with unsupported claims. If you do buy it, compare the price of the 2-year version first. Our score is provisional until we test it.
Key specs
| Type | RO + UF + inline UV + alkaline + copper + TDS control; wall or table-top |
|---|---|
| In-tank protection | UV LED in the storage tank |
| Alkaline claim | pH 8 to 9.5 (Kent) |
| Suitable water | Brackish, tap and municipal water (Kent) |
| Purification rate | 20 L/hr |
| Storage tank | 8 L |
| Input TDS limit | Not published on the pages we checked |
| Power | 60 W |
| Dimensions | 360 x 320 x 500 mm |
| Weight | 9.6 kg |
| Warranty | 1 year (standard); 2-year comprehensive on the separate 2Y model |
| Prices seen | ₹16,999 on Flipkart; ₹17,499 on kent.co.in (MRP ₹25,000); 2Y model ₹21,499 on kent.co.in |
Questions buyers ask
Is alkaline water from the Kent Ace Plus Neo healthier?
Kent says its pH 8 to 9.5 water reduces acidity and boosts immunity, but its product page gives no evidence. We treat the alkaline and copper stages as taste features, not health features.
What is the difference between the Ace Plus Neo and the Ace Plus Neo 2Y?
Kent’s 2Y model comes with a 2-year comprehensive warranty and costs ₹21,499 on kent.co.in, against ₹17,499 for the standard model with a 1-year warranty. Flipkart also showed a separate “Zero Service Cost for 2 Years” Ace Plus Neo listing at ₹17,499; we did not open that listing to confirm its terms.
How fast does it purify?
Kent rates it at 20 litres per hour, with an 8-litre tank. We have not measured it.
Can it sit on a counter?
Yes. Kent lists both wall mounting and table-top installation for this model.
